Not good
Reviewed on Thursday, October 20, 2011
We rented two condos and both the aCs were not working. We had to move as a result. On site management was not too responsive. Pool was not heated and hot tube was just warm. Would not stay here again.
Manager's Response
I am disappointed to hear that this guest didn’t feel as though on-site management was responsive to his needs. He reported the A/C issues & was immediately moved to two different units per his request. When I delivered receipts to his room, the member of his group that answered the door indicated that all was wonderful since the move.
The pool is never heated in early October, as we don’t advertise that it will be. Hot tubs can run a little warm at times & had we been made aware of the hot tub not being hot enough, we could have taken the steps to remedy that issue. I have tried to reach out to this guest to acquire more information about his stay, but was unsuccessful in reaching him for feedback.
Sincerely,
Jessica Hill, Property Manager
Newman-Dailey Resort Properties
Needed getaway
Reviewed on Thursday, March 24, 2011
Upon arriving the place we had rental was not what we expected; we had drove from houston,tx. so it was a very long day, but they were able to accommodate us with a very nice condo on the beach with a beautiful view! The condo was decorated very nicely and we all really enjoyed our stay! I was very happy to see the wood floors through out the unit,except the master bedroom really needs to have the carpet replaced or even better replaced with wood. Otherwise our visit was excellent. We are looking forward to our next stay at the Jade East.
Wonderful stay! Can't wait to come back!
Reviewed on Wednesday, April 07, 2010
This was year two for us at Jade East and it never ceases to amaze us at how fortunate we are to be able to stay at such a beautiful spot. We stayed in Unit 1130 and the home was impeccably maintained. The view from the balcony as well as the master bedroom leaves you feeling like you are on a little slice of heaven. You are right on the Gulf and the sunrise and sunset alone from those views is worth the price. The kitchen was extremely functional. The bedrooms were in wonderful condition. We got a lot of use out of the beach access ( chairs and umbrellas as well as beach location) and we used the pool quite a bit. We also used the free mini golf tickets daily for the kids that also got us discounts on go Karts. A trip to the Gulfarium is a must as well as experiencing Fudpuckers. The location of Jade East is central to all of that. We liked the views the best. I would have to say the only thing we didn't like was some of the spring breakers from highschool were up to all hours of the night making noise in the hallways and beach. It did not bother us in the master bedroom, but it did lead to a little sleeplessness for the kids one night. Other than that.......we seriously plan to make Jade East our vacation destination for years to come!
From booking to checking out, everything was wonderful!
Reviewed on Monday, April 05, 2010
Betty took our reservation and she was great as well as helpful. Jessica, WOW, she was sooo great to deal with. She was so helpful. We got married behind Jade East and she went above and beyond to make things stress free. When we first arrived and found that Cody, who we booked the wedding with, no longer worked there...I immediately began to stress. Jessica was calm and did everything in her power to help me. Her son became ill and she came to our room (Friday AM) and personally handed the keys to the clubhouse as well as instructions to me because she knew the office would be closed the rest of the weekend. I knew she cared and that really meant a lot. THANK YOU JESSICA!!! Newman Daily was AWESOME!! We go to Destin every year and I will ALWAYS book with Newman Daily!!! THANKS NEWMAN DAILY!!!!!!
As for the room, we loved it. The decor was wonderful and relaxing. I didn't like how the door slammed when the sliding glass door was open. Someone can really get hurt. But this is something you all cannot control and I know/understand that. The view was ok and I would have preferred a larger balcony. I didn't like how the room next to us could overview our balcony...I didn?t feel it was very private. Again, nothing you can control.
Overall, everything was great! Location is GREAT! Thanks for all you do!
Nice owners, need new cleaning staff, different lock on exterior
Reviewed on Tuesday, September 01, 2009
The owners were nice and very helpful in what to do around Destin, etc. However, when we got to our condo, the tile has a layer of grit.. entryway, hallway, kitchen, bathrooms. I swept/vacuumed, which solved the problem. Master tub had a greasy film on it, which I would have cleaned, but noticed that the tub drain plug allows the water to leak out, so stuck to the shower. Biggest problem was front door did not have a deadbolt or anything other than a knob. Our young daughter kept letting herself out. Need another layer of protection.. Only 4 washcloths in the unit for our family of 6. As my husband went to the office, I found the cleaning folks next door. Both argued that 4 washcloths were all we should have in our 2 BR unit before giving in and letting us have more. Probably will not stay here again. Paying this much for a vacation, more is expected. That being said, the view was beautiful.
Nice Family Vacatation
Reviewed on Friday, July 31, 2009
The property was neat. We stayed in a 2 bedroom condo. This was a family vacation for us and we had other family members also staying at Jade East. We were able to check-in at 1:00 prior to the 3:00 check-in. The view was nice. Our patio door was hard to open. They did not stock enough toilet paper in the condo. That was our only complaint. It was nice that the Property Manager was on duty daily and he did check guests to make sure they had their green wrists bands. We liked that the rooms were a keyless entry and you did not have to keep up with a card/key. Beach service was good for the Umnbrella's and set up each day.
BLAH
Reviewed on Thursday, June 04, 2009
WHEN WE ARRIVED AFTER DRIVING FOR 5 HOURS, I WAS TOLD OUR UNIT WAS NOT READY BECAUSE THE PREVIOUS TENETS WOULD NOT LEAVE. THE STAFF WERE SCRAMBLING TO CLEAN THE UNIT AND GET IT READY. IT WAS DISHEARTING THAT ANOTHER UNIT WAS NOT OFFERED TO US. INSTEAD WE HAD TO WAIT AN HOUR WITH GROCERIES OUTSIDE UNTIL IT WAS DONE. WE WERE COMPED TRACK TICKETS, BUT I WAS NOT VERY HAPPY WITH THE STAY. THE UNIT DEFINITELY NEEDS MAINT. AND PAINT. WONT RENT THAT ONE AGAIN.
Relaxing
Reviewed on Friday, May 22, 2009
Room was excellent..had a little difficulty obtaining our room key on arrival..forgotten by property maintenance, but resolved. Room had everything you could possibly need to enjoy your stay.
The best of all was the view to the ocean from the balcony and beach front.
THERE'S NOTHING LIKE THE BEACH!
Reviewed on Tuesday, December 09, 2008
WE HAD A GREAT STAY AT JADE EAST. MY HUSBAND AND I HAD BEEN IN JUNE WITH A GROUP FROM OUR CHURCH AND STAYED IN UNT 1430, SO WE KNEW WE COULD EXPECT ANOTHER GOOD WEEK ON THE BEACH...BUT THIS TIME WITH OUR COLLEGE AGE CHILDREN!
WE WILL DEFINITELY DO IT AGAIN! IT WAS A GREAT EXPERIENCE BOTH TIMES!